Today, business runs on IT and IT runs on managed services. With our comprehensive range of managed services offerings, our customers can be assured that their systems are in good hands. Comarete’s mature processes for Managed Services enables the CIO to help business in multiple ways. Our expertise in supporting complex implementations at multiple levels and their effective monitoring is instrumental in lowering operational costs and helps customers achieve their business goals.
Comarete has a strong competency in bringing automation for proactive health checks, monitoring and diagnosis to enable alerts for precautionary measures and actions.
Our Managed Services team comprises of various skills including application management, infrastructure management and Integration Management.We offer Service Desk Support (Level1), Operation & Managed Services (Level 2) and Fixes through code/configuration changes (Level 3).
Our unique Service Management process enables our customer in
- Reducing the transition time
- Standard operational & Support Process
- Significant optimization of Opex cost using our Knowledge base and improvement Process.
With comprehensive dashboards for all stakeholders, decision-making and monitoring becomes very easy for our customers.